Privacy Policy

Christmas Island

Privacy Policy

February 2020

 

"Extra Divers (Australia) Pty Ltd" is dedicated to protecting your privacy and any of your personally identifiable information.  We strive to create an experience that is responsive to our customers needs by using the information you entrust us with responsibly. We are committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws throughout the world. We have provided this Privacy Statement as an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience and during your relationship with us. We wish to help you make informed decisions, so please take a moment to read the sections below.

 

DATA COLLECTION

"Extra Divers (Australia) Pty Ltd" collects information about our customers and suppliers so that we can provide an experience that is responsive to our guests' and visitors' needs. Information may be collected as part of:

  • Fulfilling reservation or information requests

  • Responding to communications from us (e.g. reservation confirmations, Invoicing and etc).

 

We endeavour to collect information only with your knowledge and with your permission. The types of personally identifiable information that we collect may include the following;

  • Name

  • Residential Address

  • Contact Number

  • Date of Birth

  • E-mail Address

  • Credit Card Information

  • Room Preferences

  • Vehicle Preferences

  • Payment Preferences

  • Other Information required to fulfil special requests.

 

The Information we collect may either apply to only the person making the booking OR to all relevant customers under the booking.

 

COLLECTION & USE

"Extra Divers (Australia) Pty Ltd" is fully committed to providing you with information about the collection and use of personally identifiable information while using our services. We will not ask for information unless we need it or intend to use it. Some of the primary purposes for collecting information are as follows:

  • Providing services such as processing a transaction (e.g., making a reservation or fulfilling a request for information)

  • Performing market research via surveys to better serve your needs, improve the effectiveness of our web sites, your experience, our various types of communications, advertising campaigns, and/or promotional activities

 

You will always be offered the choice not to submit your information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, not providing a name will prevent the processing of reservations.

 

PROCESSING AND DISCLOSURE

"Extra Divers (Australia) Pty Ltd", will not share your information with any Third Party Organisations unless in the following circumstances;

  • To comply with legal or regulatory requirements or obligations in accordance with applicable law or court order.

  • In case of emergency such as to safeguard the life, health, or property of an individual.

If information is shared as mentioned above, we seek to limit the scope of information that is given to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal process, we require third parties to protect your information and abide by applicable privacy laws and regulations.

 

CONSENT

Your permission will be deemed given for communications from us that are necessary to fulfil transactions and services that you request.

In certain circumstances, we will seek your express permission when we collect information that is regarded under certain data privacy regulations to be sensitive in nature (e.g., information revealing racial or ethnic origin, political opinions, or health conditions).

 

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes, or you wish to add an additional method for us to communicate with you).

 

ON-LINE TECHNOLOGIES

"Extra Divers (Australia) Pty Ltd" may use cookies, invisible pixels, and web beacons to obtain information about you while visiting our website. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer's hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to our website.

Cookies are designed to save you time because they help us to provide you with a customised experience without you having to remind us of your preferences each time you return to our web page. "Extra Divers (Australia) Pty Ltd" cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive.

Cookies can also help us provide you with a personalised on-line experience in the following ways: 

  • Ensure you are provided with the appropriate frames and content

  • Ensure you obtain all requested information

  • Help us deliver communications that are relevant and responsive to your interests and location

The cookies are limited to our web sites only, and are not designed to follow you when traveling on the Internet after leaving our website. We track the usage of our web sites in order to better meet your needs and to help make it easier for you to find information in the future. Please note that in addition to our cookies, various third parties may also place cookies on your computer's hard drive. We are not responsible for the presence or absence of third party cookies, or for the technological capabilities or practices employed by third parties in connection with third party cookies.

If you would prefer not to have the benefits of cookies, your Internet browser can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that; 

  • you are prompted to accept or reject cookies on an individual basis

  • you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. However, you should also understand that rejecting cookies might affect your ability to perform certain transactions on our web sites and our ability to recognise your browser from one visit to the next.

"Extra Divers (Australia) Pty Ltd" also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. We may use this information to improve marketing programs and content.

 

MINORS

"Extra Divers (Australia) Pty Ltd" does not seek to obtain nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our web site. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed.